Tips To Choose HotSpot Billing Software
HotSpots are of course areas where people subscribe to a public wireless LAN service where the owner serves the HotSpot locations from a single server having centralized prepaid card management as well as centralized user management. Choosing the right HotSpot Billing Software to properly manage all this, is what this article is about.
Whether you manage a HotSpot that allows prepaid billing, centralized billing or simply a subscription server for a one-time fee, you do need to run it from a centralized billing center. This is true no matter how many HotSpots you have.
What You Sell
You will need to be sure that your HotSpot Billing software is capable of not only signing up your subscribers instantly, but also sell one-time password access, give commissions to locations and affiliates, charge roaming partners, produce as well as utilize prepaid vouchers, and allow roaming from and to your network. Even more importantly than all those, you wish to serve all those HotSpot locations with one single server.
It does not matter if you have one alone kiosk, or are part of a huge hotel chain or a busy airport. Once you have the proper HotSpot billing software, no one will know if you are worldwide or even citywide.
Features and Benefits You Cannot Do Without
Look for the following in any HotSpot Billing software you are considering:
- WiFi Rating flexibility
- Online billing as well as automated user interaction
- End-to-end prepaid support
- High performance availability
- Carrier grade functionality
- Local customization
- Customizable web customer self care
- Multi platform as well as multi vendor support
- Easy set up and maintenance
- Web based management
In addition to the above, you will want usage based, flat rate, duration based and tiered wifi billing. Some wish to charge more during different times of day, or you may wish to charge more or less on certain days of the week. You may wish to award free hours for so much usage. Some want to charge set up fees. You want to be able to communicate special promotions and of course you want automatic notifications to someone whose usage is about to expire.
The point is that the more control you have over billing and user interaction, the better off you will be, and the easier being a HotSpot owner will be on you. Above all do try to have only a web based application, since that makes all installations and servicing much easier to manage.
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